Privacy / About Us

Privacy Policy

At STAY DENCH we are committed to respecting your privacy. Our Privacy Policy
outlines the information we collect about you; how we use, disclose and
otherwise this information, as well as the choices you have to restrict our
usage of this information. We may change this privacy statement at any time
by posting such changes on the site. Once you choose to provide us with any
information by which you can be identified, then you can be assured that it
will only be used in accordance with this privacy statement.

Information gathering
When you place an order or contact us we may collect the following information: 
your name, date of birth, email address, postal address, telephone number, 
whether you are male or female and your personal or product preferences.

How we use the information gathered
We may use your information for the following reasons: internal record
keeping; analysis purposes in order to improve our products and services;
to allow our staff to follow up, either by e-mail, phone or mail, people who
have purchased goods from our site as part of our customer care experience;
to administer any competitions you might enter; for the prevention and
detection of fraud or if the law permits or compels us to disclose it or we
otherwise have a duty to disclose it to a third party; or to pass to anyone
whom we transfer our rights or obligations to under our Terms (such as
subcontractors and couriers).

Our Marketing
Unless you say otherwise, we may from time to time use your information to
contact you about special offers and new collections. We will not
forward your information on to other companies.

Security of Personal Information
Your privacy is incredibly important to us. We maintain reasonable measures
and safeguards in order to protect against the loss, theft, unauthorised access,
use, modification and disclosure of personal information in our custody and
control. We only prove access to personal information to employees and
authorised service providers who require such information for the purposes
described in this Privacy & Security Policy.

How can I amend or delete my information?

If you wish to change/delete your personal information (e.g. contact information)
please email and be sure to include your 
full name and the e-mail address you used when you originally made a purchase 
from us. 

Website data and cookies
It is possible to visit this site without telling us who you are or providing us
with any personal information. However like most websites, we do collect
the IP addresses of all our website visitors and other information, e.g.,
pages accessed, browser type, operating system and average time spent on
our website. In addition, we make use of cookies ( a small data file that is
automatically stored on your computer by your web browser). Cookies are
used to keep track of your current shopping session; to enable you to proceed
to checkout at any time. A cookie does not give us access to your computer or
any information about you, other than the data you choose to share with us. If
you do not accept Cookies you will be unable to shop on this website. Refer to
your browser’s help section for further information on selecting or deselecting

Contact us
Please feel free to contact us should you have any questions about our
Privacy Policy or if you wish to amend any information we may hold about
you: Tel: 07990 680 303

Stay Dench Ltd.
Registered Address: 9 Heathmans Road, London, SW6 4TJ
Company Number: 6918889